That you have ordered a quality product that you will love. If you are not 100% satisfied with your purchase, we are happy to refund you.
Do you love your order?
Leave a review on our Facebook page & we will give you a $20 voucher to spend on your next order!
All items over $30
14 days from order date
Unworn and unwashed
Folded in it’s original packaging
All tags attached to the garment(s)
4-Step Returns Checklist
Fold garment with tags intact, place in the original polybag & seal well.
Complete the Returns Form that came with your order with all details filled in.
Include the packing slip that you received with your parcel.
Use original postage bag and send to the address indicated in the Returns Form.
We will credit your original method of payment, excluding postage fee (unless goods are faulty or not as ordered) within 14 days or you can exchange for other items.
We strive to deliver quality products at all times, but occasionally a garment may slip through our QC procedures. In the event that this does happen, we greatly apologise & endeavour to rectify the situation quickly for you. If you have received a faulty item, please email your invoice to use with a photo of the item / flaw to: firstname.lastname@example.org .
We will assess & resolve this issue as soon as possible.
* Refunds are not given for garments that are damaged due to care instructions not being followed.
Please contact our customer service team at: email@example.com